AI Disrupts Debt Collection in the Most Humane Way Possible
“Industries are excited about it, innovators are obsessed with it, but very few institutions are [...]
Nov
Why Call Centres Matter More than Ever
Excellent customer service helps to improve customer experiences and better customer relationships will lead to [...]
Jul
5 Ways To Host A Good Relationship With Your Collection Agency
It may seem easy to track down your debtors but when the debt begins to [...]
Jun
Top Call Centre Etiquette Tips for Better Customer Experience
Call centres are the face of any company. Their success depends totally on the telephone [...]
May
The Virtual Agent: What Can It Do?
Choosing a CRM (Customer Relationship Management) for your business is a choice that should be [...]
Feb
How Can The Virtual Agent CRM Help You?
Success in the real estate realm is never attributed to a single factor. Instead, it’s [...]
Feb
6 Questions To Ask When Choosing Your Real Estate CRM
Choosing a Customer Relationship Management (CRM) that’ll revolutionise the way you work is a tall [...]
Nov
Monetizing Wi-Fi: The Ultimate Brand Awareness Weapon
If you’re reading this, you’ve probably already made yourself familiar with Wi-Fi advertising and what [...]
Sep
Understanding South African Consumers
Let’s face it, Big Data is a growing phenomenon in the current technological climate but [...]
Aug