AI Disrupts Debt Collection in the Most Humane Way Possible

“Industries are excited about it, innovators are obsessed with it, but very few institutions are [...]

Why Call Centres Matter More than Ever

Excellent customer service helps to improve customer experiences and better customer relationships will lead to [...]

5 Ways To Host A Good Relationship With Your Collection Agency

It may seem easy to track down your debtors but when the debt begins to [...]

Top Call Centre Etiquette Tips for Better Customer Experience

Call centres are the face of any company. Their success depends totally on the telephone [...]

The Virtual Agent: What Can It Do?

Choosing a CRM (Customer Relationship Management) for your business is a choice that should be [...]

How Can The Virtual Agent CRM Help You?

Success in the real estate realm is never attributed to a single factor. Instead, it’s [...]

6 Questions To Ask When Choosing Your Real Estate CRM

Choosing a Customer Relationship Management (CRM) that’ll revolutionise the way you work is a tall [...]

Monetizing Wi-Fi: The Ultimate Brand Awareness Weapon

If you’re reading this, you’ve probably already made yourself familiar with Wi-Fi advertising and what [...]

Understanding South African Consumers

Let’s face it, Big Data is a growing phenomenon in the current technological climate but [...]