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Choosing a CRM (Customer Relationship Management) for your business is a choice that should be made with several insights in mind. Luckily, we used the same exact ones when we built our platform that’s now become the number one CRM for real estate agents in South Africa. But the question is, what exactly can it do? For us, the answer is fairly simple – everything you need it to.

Manage clients on the go


If selling property is your game, then you’ll know exactly how manic things can get. Not to worry though, making your life easier is what we do best. It’s why you can access The Virtual Agent CRM across all devices, at all times, from wherever you are. As a result, you’ll be able to engage with your clients in real-time, giving them customer service that yields real results.


Co-ordinate every event

With each day packed full of meetings, events and occasions, you can’t afford to drop the ball. With our unique calendar feature, you can coordinate it all with ease. Thanks to our drag and drop calendar feature, you can update your schedule in seconds. It’s the PA you’ve always wanted at a price you can afford! As an added bonus, our birthday reminders feature gives you another chance to make contact with your clients and send them your wishes. These reminders are automated, giving you one less thing to worry about.


Qualified leads through predictive scorecards

Few things are as frustrating as spending valuable time assisting a potential buyer or seller, only to find out they’re no longer in the property market. With our predictive scorecards, you’ll get key insights into which client are likely to buy or sell a property. That way, you can spend more time on the ones that lead to sales.


Get the latest data

If your information is outdated, it’s tougher to make a sale. With The Virtual Agent, you can import your current database, keep it safe and validate it against ours. This means the latest in data that keeps you up to date. We’ll also let you know when we’ve got new information to share with you. With the help of our data science team, we’re able to enrich your database with LSM scores (Living Standard Measurement) for all of your clients.


Targeted email marketing

Need to find the right buyer for your latest listing? Time is money. So, don’t waste it by sifting through your database. Our CRM tool will do the filtering for you based on the criteria you choose. With a simple click of a button, you can engage with them via email and start selling!


Quick and easy show house tool

In the past, Mondays used to mean nothing but show house cards and a mountain of paperwork. Fortunately, we’ve made sure that our show house tool captures all potential buyers’ information directly into your CRM. From here, you can focus on what you do best and hone in on the ones most likely to buy.


Easier portfolio sharing

Working with a colleague to sell a home? No problem. Our unique portfolio sharing feature allows you to share a client’s profile and track each other’s engagement with the client within your CRM.


Tried, tested and trusted

We’ve worked long and hard to make our CRM tool the top one in the country for estate agents. To free your schedule from tedious admin and make way for increased sales, why not try The Virtual Agent today?


For more on what we could offer you, please contact us today.






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